Leading change means bringing people with you to a better state than any of you could have envisaged alone.

Good change-managementrequires the right mix of urgency and empathy.

Some of those who are resisting change most strongly are only doing so because they care. They’re the ones you need to be listening to.

If your business still needs to change, isn’t it likely that your thinking needs to change first?

Transformation rarely happens accidentally.