Because fewer trains will be able to travel per hour, customers will experience crowding and delays.

There was no communication for less than 60 seconds. Jay Street took over in less than a minute.

It was an overload of the communication system. It looks like it was precipitated by the large amount of communications that accompany such incidents.

Everything's running. Everything's been going smoothly. We aren't facing any problems that we wouldn't face on a normal day.

To the customer, it means absolutely nothing. These are teething pains. ... This had nothing to do with the safety and security systems in our subways.

With 22 train yards and 19 bus depots, it would be extremely difficult to pinpoint exactly which services will be up and running first.

We are moving back to Jay Street until this problem is worked out.

We are deeply disappointed in the arbitrator's ruling on New York City Transit's expansion of one-person train operation to the L line on nights and weekends. Although the union argued that the program was unsafe, the arbitrator based the decision on an overly technical reading of a 1994 contract, not safety. We will be reviewing our options over the next few days.

What makes them so valuable is their familiarity with our system, ... a specialized location.

From a customer information standpoint, it is indeed a landmark.