Frederick W. Smith
Frederick W. Smith
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Full Name and Common Aliases
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Frederick W. Smith is often referred to as the founder of FedEx, a multinational courier delivery services company.
Birth and Death Dates
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Born: August 11, 1944
Died: September 14, 2020 (at age 76)
Nationality and Profession(s)
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Smith was an American businessman and entrepreneur. He is best known for his role as the founder of FedEx.
Early Life and Background
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Frederick W. Smith grew up in a wealthy family in Little Rock, Arkansas. His father, William R. Smith Jr., was a successful lawyer who later served as a judge on the Arkansas Supreme Court. Frederick attended Phillips Exeter Academy before enrolling at Yale University, where he studied sociology and psychology.
During his time at Yale, Smith developed an interest in business and entrepreneurship. He wrote a paper proposing a system for fast, reliable delivery of small packages, which eventually became the foundation for FedEx's business model.
Major Accomplishments
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Founded Federal Express (now known as FedEx) in 1971 with a fleet of five planes and a team of employees.
Developed the concept of overnight package delivery, revolutionizing the logistics industry.
* Introduced a hub-and-spoke system that allowed for efficient sorting and distribution of packages.
Notable Works or Actions
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Smith's vision for FedEx was not without its challenges. The company faced significant financial difficulties in its early years, but Smith persevered and adapted his business model to overcome these obstacles.
In addition to his work at FedEx, Smith served as a member of the Yale Corporation, which oversees the university's affairs, from 1992 to 2000.
Impact and Legacy
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Smith's impact on the logistics industry cannot be overstated. His innovative approach to package delivery changed the way businesses operate and enabled the rapid growth of e-commerce.
Under Smith's leadership, FedEx expanded globally and became one of the world's largest delivery companies. He also played a key role in developing the company's philanthropic efforts, including its support for disaster relief and education initiatives.
Why They Are Widely Quoted or Remembered
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Frederick W. Smith is widely quoted and remembered for his entrepreneurial spirit, innovative thinking, and commitment to excellence. His legacy serves as an inspiration to entrepreneurs and business leaders around the world.
Smith's quotes often reflect his emphasis on customer service, innovation, and adaptability. He once said, "The best way to predict your future is to create it," a mantra that guided FedEx's growth and success over the years.
Throughout his life, Smith remained dedicated to his vision for FedEx and its customers. His commitment to excellence and customer satisfaction helped build trust and loyalty with clients, transforming the company into a global leader in logistics.
Today, Frederick W. Smith is remembered as a pioneering entrepreneur who left an indelible mark on the business world. His legacy continues to inspire new generations of leaders and entrepreneurs, ensuring that his vision for FedEx remains relevant and influential well into the future.
Quotes by Frederick W. Smith

Beginning in 1973 and then acts in ’77, ’78, 1980, 1994 and then into the 21st century in the international arena, governments have steadily gotten out of the transportation business.

I paid every effort to seek deregulation throughout FEDEX’s start-up and expansion periods, because the biggest impediment to our growth was the government regulations that restricted new entry into the air cargo market.

If you look historically, what creates growth and wealth is innovation and investment, and increase in scale – more customers.

Leaders get out in front and stay there by raising the standards by which they judge themselves – and by which they are willing to be judged.

It is impossible to manage the health care requirements of tens of millions of American citizens at the federal level. It is impossible to manage all of the permutations of people's economic aspirations and lives through a complex tax code. It is impossible to try to second-guess the market. It is impossible, from a managerial standpoint, for the federal government to do the things it is trying to do today.

I paid every effort to seek deregulation throughout FEDEX's start-up and expansion periods, because the biggest impediment to our growth was the government regulations that restricted new entry into the air cargo market.

Gary's leadership transformed FedEx Kinko's into a global network offering the industry's broadest range of business services and helped change the way business is done in the digital age. I have the utmost confidence that Ken will take FedEx Kinko's to new heights by building on this outstanding record of innovation and service to our customers.


