The lives that Gertrude has touched would fill this whole hospital. She'd give you her heart from her body if she could put it back.

No amount of justice could bring them back or replace the emptiness I feel, but I'm glad he's off the streets. My girls are gone forever; they can't be a teacher or a lawyer like two of them dreamed of.

I would just like for him to go to court. I don't have any bitterness against him.

She would call me every day on her way to work. Yesterday I was waiting for her to call and it never came. ... I just wish they were here.

She would go to McDonald's and give it out to homeless people.