For nearly 11 years, now, we have been on this mission; we call it, “climbing Mt. Sustainability”, a mountain higher than Everest, to meet at that point at the top that symbolizes zero footprint-zero environmental impact. Sustainable: taking nothing, doing no harm.

I used to think that my job didn’t have anything to do with the environment. Then I realized that my job, as well as everyone else’s job, impacts the environment in some way. And now advocating for sustainability has become my No. 1 responsibility.

I always make the business case for sustainability. It’s so compelling. Our costs are down, not up. Our products are the best they have ever been. Our people are motivated by a shared higher purpose – esprit de corps to die for. And the goodwill in the marketplace – it’s just been astonishing.

The company has made significant progress in all areas of the business and, in particular, in building the international billing infrastructure that will support future growth.

The city of Houston could have made more of a pitch that they are going to be able to accomplish something other than just taking control of an existing asset that belongs to Texas Parks and Wildlife. Texas Parks and Wildlife apparently has no funds to do anything, so this appears to be a win situation for the city and for the park.

You've got to project ahead and see what's going to help you win. Brian didn't think he'd get as much of a chance to be influential in personnel decisions in Cleveland, and I think that made the final decision.

...there is no more strategic issue for a company, or any organization, than its ultimate purpose. For those who think business exists to make a profit, I suggest they think again. Business makes a profit to exist. Surely it must exist for some higher, nobler purpose than that.

We have a choice to make during our brief visit to this beautiful blue and green living planet: to hurt it or to help it.

I always make the business case for sustainability. It's so compelling. Our costs are down, not up. Our products are the best they have ever been. Our people are motivated by a shared higher purpose - esprit de corps to die for. And the goodwill in the marketplace - it's just been astonishing.

One of the biggest things that needs to change is the educational system. Universities are still teaching a system to students that destroys the biosphere.